Legal

Terms & conditions

The rules for using Tara Fly, Tara Visas, Tara Work and Tara Finds — accounts, paid services, refunds, job listings, AI guidance and privacy.

Last updated October 14, 2026

1. About these terms

These Terms & Conditions apply to everyone who visits, signs up for or buys from the TARA ecosystem: TARA FLY (travel planning), TARA VISAS (UAE visit visa applications), TARA WORK (UAE work preparation guidance) and TARA FINDS (opportunities and resources).
By creating an account, chatting with Tara or buying a service, you agree to these terms. If you do not agree, please do not use the website.

You must be at least 18 years old to create an account or buy a service. If you are 15–17, you may only use the website with a parent's or guardian's permission.
The details you give us (name, address, age, birthday, contact number, location and email) must be true and up to date.
Keep your password private. You are responsible for anything done through your account. Tell us right away if you think someone else has used it.
We may suspend or close accounts that break these terms, give false details or misuse the website.

Tara is an AI assistant, not a human advisor. Her answers are general guidance and may sometimes be incomplete, out of date or wrong.
Always check important information — such as visa rules, entry requirements, prices, schedules and labor laws — with official sources (embassies, airlines, government websites, DMW, MOHRE, ICP/GDRFA) before acting on it.
Chats are saved so the service can work and improve. Do not share passwords, card numbers or other highly sensitive information in the chat.

TARA FLY provides travel-planning and coordination support only. We do not book flights or hotels, and we are not a licensed travel agency.
We do not issue visas and cannot guarantee visa approval, immigration clearance or entry to any country. These decisions belong only to the relevant government authorities.
Budgets and prices in your plan are estimates. Real prices can change, and you are responsible for checking them before you book.
Arrival Assist is subject to availability and to the travel details you give us. Delays or changes caused by airlines, immigration or other third parties are outside our control.

For UAE visit visas, we check your documents, prepare your application and file it with the UAE authorities on your behalf. Visas are issued — or refused — only by the UAE authorities, and we cannot guarantee approval, processing times or entry to the UAE.
You must give us true, complete and current information and documents. Applications delayed or refused because of missing, incorrect or misleading information are your responsibility.
Your quote shows our service fee and the government fee separately and is confirmed before you pay. Government fees are set by the UAE authorities and cannot be recovered once an application is filed.
A visit visa does not allow you to work in the UAE.

TARA WORK is a career-preparation and educational guidance service. We are NOT a recruitment or placement agency.
We do not promise or guarantee any job, employer, interview, salary, work permit or visa.
You cannot legally work in the UAE on a tourist or visit visa. Working requires the proper work permit and employment visa, normally arranged by the employer. Filipino workers must also follow DMW rules.
If you need a recruiter, use only licensed agencies you have checked on the DMW and MOHRE websites. Never pay illegal placement fees.

Listings are shared for information only. A "Verified" badge means we made reasonable checks, not that the job or employer is guaranteed.
Always apply using the phone number or email given in the listing. Any hiring decision is between you and the employer.
Never pay anyone who promises you a job. If a listing asks for money, stop and report it to us.
We are not responsible for the actions of employers or other third parties named in listings.

Prices are shown in Philippine pesos (₱) on the website at the time you buy. We may change prices for future purchases.
Payments are handled securely by our payment provider, PayMongo. We never see or store your full card details.
A service starts once your payment is confirmed.

Because our plans and guides are personalized digital services, payments are generally non-refundable once we have started preparing your service.
If you paid and we have not started your service yet, contact us and we will review your request for a refund.
If we cannot deliver a service you paid for, we will offer you a full refund.

The full details, including how visa service fees and government fees are treated, are in our refund policy.

Do not misuse the website: no false information, spam, scams, harassment, hacking, copying our content, or using it for anything illegal.
All content, plans, guides, logos and the Tara character belong to TARA. Plans you buy are for your own personal use and may not be resold or shared publicly.

We use your details to run your account, provide and follow up on the services you ask for, and contact you about them.
We do not sell your personal information. We share it only with services we need to run the website (such as hosting and payments) or when the law requires it.
You can ask us to see, correct or delete your personal information at any time, in line with the Philippine Data Privacy Act of 2012 and other laws that apply.

Read our privacy policy for the full details.

We provide the website and services "as is" and do our best to keep them accurate and available, but we cannot promise they will always be error-free.
As far as the law allows, we are not responsible for losses caused by decisions you make based on our guidance, or by airlines, hotels, employers, agencies, authorities or other third parties. Our total responsibility for any claim is limited to the amount you paid us for the service involved.

We may update these terms from time to time. The date at the top shows the latest version. If you keep using the website after a change, you accept the new terms.

Questions about these terms? Email us at hello@hellotarafly.com, message us on WhatsApp (+971 55 932 1870) or chat with Tara.